tag:blogger.com,1999:blog-21671665.post6399126241461361506..comments2023-09-11T13:56:56.236+01:00Comments on Postcards From Across the Pond: Feeling the LoveMikeHhttp://www.blogger.com/profile/01530099708429116393noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-21671665.post-12052960814404327962010-05-09T12:19:09.945+01:002010-05-09T12:19:09.945+01:00MidwastToMidlands, Welcome! And yes, the sort of ...MidwastToMidlands, Welcome! And yes, the sort of customer service you get here takes a bit of getting used to. I find it odd now, when I visit back home, that people genuinely want to help me.MikeHhttps://www.blogger.com/profile/01530099708429116393noreply@blogger.comtag:blogger.com,1999:blog-21671665.post-75724092854983312782010-05-08T12:36:42.537+01:002010-05-08T12:36:42.537+01:00Lis: See, mail does make it form the UK to the Us...Lis: See, mail does make it form the UK to the Us, sometimes. And thanks for the award ;)MikeHhttps://www.blogger.com/profile/01530099708429116393noreply@blogger.comtag:blogger.com,1999:blog-21671665.post-18086301542354591942010-05-08T10:18:38.802+01:002010-05-08T10:18:38.802+01:00What's New readers: Thanks, I'll keep it ...What's New readers: Thanks, I'll keep it going then.<br /><br />I can't say if this phenomenon is a new thing or not as I have never had occasion to swap services before. But I must be getting soft, as EPM suggests, because in the States, when it came time to renew my cell phone contract, I would go to the mall and visit each provider in turn, telling them what the previous company promised me and walking out if they wouldn't better it. The difference, as I point out in my post is, they usually did, whereas these guys did not.MikeHhttps://www.blogger.com/profile/01530099708429116393noreply@blogger.comtag:blogger.com,1999:blog-21671665.post-3913240112459801522010-05-08T08:59:30.208+01:002010-05-08T08:59:30.208+01:00Hello - you mean they have customer service in Eng...Hello - you mean they have customer service in England?--That's meant as a joke, not a snarky remark. I will admit I was slightly shocked by the lack of customer service when I first moved here. Now I think overall the willingness to please the customer here has either greatly improved or I have gotten used to it, perhaps a bit of both.Midwest to Midlandshttps://www.blogger.com/profile/05251533810918077310noreply@blogger.comtag:blogger.com,1999:blog-21671665.post-87302220826567853892010-05-08T03:07:31.481+01:002010-05-08T03:07:31.481+01:00Yeah, I never feel much guilt about switching eith...Yeah, I never feel much guilt about switching either. Then again, I've rarely switched providers for anything. Haha. Good luck with the transition, Mike!<br /><br />Dropping by to let you know that I got your book in the mail and I'm loving it so far. Thanks so much! And also to tell you that you've won a blogger award! You can claim it at: http://americangirlinbristol.blogspot.com/2010/05/honest-scrap-award.html<br /><br />I hope you enjoy the award and that you have a nice weekend. :)Melissahttps://www.blogger.com/profile/00497898077923298281noreply@blogger.comtag:blogger.com,1999:blog-21671665.post-11304795990847568012010-05-07T18:57:44.989+01:002010-05-07T18:57:44.989+01:00You've been in England too long. Most American...You've been in England too long. Most Americans don't feel any guilt whatsoever about switching. Hey, if they're not coming up with the goods?... Snooze you lose, etc.Expat mumhttps://www.blogger.com/profile/17798190669591053390noreply@blogger.comtag:blogger.com,1999:blog-21671665.post-21143675405158583312010-05-07T14:43:17.368+01:002010-05-07T14:43:17.368+01:00I read what's new too....I read what's new too....steveghttps://www.blogger.com/profile/05613989768301181748noreply@blogger.comtag:blogger.com,1999:blog-21671665.post-37507243975132815532010-05-07T09:47:48.851+01:002010-05-07T09:47:48.851+01:00Yes I read "What's New" - keep it go...Yes I read "What's New" - keep it going.<br /><br />I apologise for not sponsoring your wife but I already sponsor others for this event - I have no choice as it passes my house and they threaten to beat me up on the way past if I don't.Chip2ndhttps://www.blogger.com/profile/17285775569341904630noreply@blogger.comtag:blogger.com,1999:blog-21671665.post-70628742906724330172010-05-07T09:31:16.920+01:002010-05-07T09:31:16.920+01:00I had a similar break up with my electricity suppl...I had a similar break up with my electricity supplier recently, only it didnt go as well. They stopped just short of telling me I was an idiot for believing the new company when they said they had a better offer for me! It was the tone of voice... After the call I had to actually go look up all the deals of both companies to make sure I had in fact made the right decision. I had. It was an unpleasant experience, but par for the course. Although saying that, usually there is more apathy in British 'customer service' and less aggression.<br /><br />I loved this: 'England not being the spiritual home of customer service' It is the very best way I have ever read this idea presented!Michellouihttps://www.blogger.com/profile/16841678308675092702noreply@blogger.comtag:blogger.com,1999:blog-21671665.post-78291169965894647162010-05-07T07:47:22.004+01:002010-05-07T07:47:22.004+01:00And you will get ample opportunity to slag off BT,...And you will get ample opportunity to slag off BT, they really are trully awful at times. However that is not true in all cases and I hope it works out fine for you. I have been with Virginmedia for a Loooong time and have had no issues whatsoever, but, like BT, they also have their detractors, so I suppose it could be a case of "Swings and Roundabouts"<br /><br />Going back to bed now as I was up most of the night watching the results come in for the election. It seems that we, as a country, voted for "No one in particular", I wonder when the next election will be then?steveghttps://www.blogger.com/profile/05613989768301181748noreply@blogger.com